Anonymous Messaging Gives Employees a Voice to be Heard
Remember the last time you had a problem in the workplace? Maybe you were an employee; perhaps you were a supervisor dealing with a problem. In many cases, the problems often come not from a sudden change but from a build-up of issues that eventually lead to an explosive response.
It’s not easy to create a strong communication system in the workplace but the payoff is huge - especially when you can use an your new system to avoid any kind of explosive confrontation among employees. When people are able to voice their concerns there’s little chance of burn-out or build up that leads to escalated issues.
This is why so many employers utilize suggestions boxes because it gives employees a means of communicating in some fashion, even if its just to vent. As effective as the suggestion box can be however there are some things that bring it down and make people questions whether or not it’s really anonymous.
The fact that most suggestions need to be handwritten is one of the biggest problems for employees. Handwriting makes it easy to reveal the source of a suggestion and its even easier if the manager or supervisor knows the employees well enough to spot the handwriting. The other issue of course is the fact that the suggestion box tends to be out in the open where other employees can witness someone dropping their paper or suggestion in.
Tips on How to Improve the Concept with an Anonymous Message Service
Communication can be easily improved by a manager or business owner, and there are a number of ways to do that:
* Group or company meetings with employees where they voice their concerns * Individual meetings * The traditional suggestion box * Personal contact via phone or email (the open door position)
Each of these points offers its own unique opportunity to help give employees a voice but they also require some measure of conflict - with the result usually being a direct confrontation of some kind with another person. The more an employee considers that point the less likely they would be to voice their concern.
Privacy issues hold a great deal of sway of people. They can stop someone dead in their tracks from speaking their mind and even discussing problems in the workplace. Even with a proper open door policy in affect, most employees will hold back from doing what?s right.
If you truly want to guarantee safety and security for the identity of the employees then you simply need to sell them on the concept that no matter what they say, they will remain anonymous and there will be no retaliation for speaking their mind. Technology makes this simple now in the form of an anonymous messaging system. You can leverage these systems for employee use to improve communication in the workplace.
With this service, you can generate an email or contact specifically for receiving anonymous feedback. Employees can use this contact us submit suggestions, concerns and complaints to you or their direct supervisor, business owner, etc. Because it’s handled on an off-site service, there’s no chance of their identity being revealed by sharing through an anonymous message.
Having or providing an anonymous message system for sharing and reporting is one of the brightest ways to show your employees that you care about their privacy and that you’re interested in doing whatever it takes to tear down the barriers that prevent them from being heard. If you truly want to maintain an open door policy, consider offering access to an anonymous message system.
Silent Sender lets you send anonymous email and is designed to help empower you to blow the whistle without blowing your cover. Stay anonymous and go silent by sending a free anonymous email to any one, anywhere, anytime.